A guide to telehealth vendors in the age of COVID-19
Healthcare IT News offers this listing of telemedicine companies that can help hospitals and other provider organizations deliver quality virtual care.
CPSI builds healthcare systems and services for community hospitals, their clinics and post-acute care facilities. The company offers two EHR-agnostic telehealth systems in response to the COVID-19 crisis, free of charge to any healthcare provider for 2020: TalkWithYourDoc.com and the CPSI COVID-19 Toolkit.
Leveraging technology developed by subsidiary Get Real Health, TalkWithYourDoc.com is a secure monitoring tool that can aid in diagnosing a patient. It also connects to patients’ medical devices for a 360-degree view of their conditions. TalkWithYourDoc.com enables quick provider/patient communication, engagement and data sharing without risk of disease transmission.
The system is designed to operate without dedicated IT resources so that a health system, hospital or medical practice anywhere in the world can have it up and running in hours. TalkWithYourDoc.com includes separate portals for patients and providers, and also is available as an Apple or Android App. This language-agnostic system enables providers of all sizes to continue offering revenue-generating healthcare services while serving patients’ needs during the international COVID-19 pandemic, the company said.
TalkWithYourDoc.com allows the patient to fill out a COVID-19 screening survey, complete an initial questionnaire, and provide information about his or her underlying conditions and device readings (such as blood sugar). The patient portal also provides a suite of tools, including health journals, integration with home health devices, and a list of tasks that the provider would like the patient to complete. The provider portal enables the review of a patient’s health profile in preparation for the virtual appointment.
It also provides alerts and updates to the clinician following the appointment. The initial release can collect five key sets of information provided by the patient that can be used to effectively diagnose and treat the patient remotely: current medications, chronic conditions, notable procedures the patient has undergone, allergies and a symptom tracker.
The CPSI COVID-19 Toolkit, developed in partnership with QliqSOFT, will be made available to all providers, clinics and hospitals free of cost for the remainder of 2020. It arms clinics with remote care tools to safely and proactively manage the influx of patient inquiries more effectively while reducing unnecessary physical interaction between clinical staff and patients.
The toolkit includes chatbots that use artificial intelligence and natural language processing to anticipate the needs of the patient to effectively triage them virtually via these telehealth and texting tools. It also provides the latest COVID-19 information from the World Health Organization, Centers for Disease Control and Prevention, and resources specific to each provider’s state.